REVIEWS

Dear Guest, Thank you for providing us with your feedback.It brings us immense pleasure to know that the beauty of our property, the friendliness of our staff, the comfort of our beds, and our prime location contributed to a memorable stay for you. Your compliments are greatly appreciated and serve as a testament to our team's commitment to excellence.In regards to the shower faucet, we regret any inconvenience you may have encountered. We are indeed attentive to the functionality of all room amenities, and while European-style fixtures can sometimes differ from what our guests are accustomed to, we always strive to ensure ease of use. Our reception team is also readily available to assist with any such concerns during your stay.Lastly, we are thrilled that you found the breakfast to your liking, highlighting the quality and variety we pride ourselves in offering. It is delightful to hear that it came highly recommended by you.We look forward to seeing you again in the future. Best regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for providing us with your feedback.We are delighted to hear that you found our location to be excellent and our staff to be friendly and helpful. It is our pleasure to provide a service that enhances your experience in the heart of Paris, near the iconic Louvre and surrounded by a plethora of fine shops and restaurants.We also appreciate your positive remarks regarding the cleanliness of our hotel and the lovely room you stayed in. Our team works diligently to ensure that all our guests have a pleasant and comfortable stay.However, we regret to hear that you experienced an issue with the heating in your room. While our rooms are equipped with individual heating controls for our guests' convenience, we apologize for any discomfort this may have caused you. Please rest assured that our reception is always ready to assist with such matters to ensure our guests' utmost comfort.Our team looks forward to welcoming you back in the future. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for this review.We're thrilled to hear that you found our location to be amazing, placing you in the heart of Paris with easy access to many historical sites.It's also wonderful to know that our rooms, with their modern design and cleanliness, made for a comfortable stay.Our team's friendliness and attentive service, especially from Sebastian, are what we strive for, so your kind words are greatly appreciated.We regret to hear that the breakfast selection did not fully meet your expectations. While we currently offer a range of fresh, quality options, we continuously seek to improve our guests' dining experience.Thank you for acknowledging the quality of our bedding, ensuring a restful night's sleep is a top priority for us, and we're glad you slept so well.We hope to welcome you back on a future occasion. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to review your stay.It brings us great joy to know that room 601 met your expectations and that you found our bedding to be extremely comfortable.We're thrilled that our central location contributed positively to your first stay in the 1st arrondissement.Our team, especially Alex, is delighted to receive your kind words and recognition for their dedicated service.Regarding your suggestion about the shower wand, we value your feedback and always look for ways to enhance our guest's comfort.We hope to welcome you back to Hotel Lumen Paris Louvre in the future. Best regards,Laura BAL, Guest Relations Manager

Dear Zoe, Thank you for your positive feedback.We are pleased you enjoyed staying at our hotel and that our team were attentive to your needs.It would be a pleasure to welcome you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thanks for this review.We're thrilled to hear how much you appreciated our hotel's prime location in the heart of Paris, and it's wonderful to know our staff's friendliness and service left a positive impression on you.Regarding the storage capacity in the room, we acknowledge your feedback and while our rooms are designed to maximize space, we will certainly keep your comments in mind.We're sorry to hear that the firmness of our HOTELYS brand mattresses was not to your comfort level, though we usually receive high praise for their quality.Thank you once again. Best regards,Laura BAL, Guest Relations Manager

Dear Jonathan, Thank you for taking the time to share your review.We're delighted to hear that you found your room comfortable, a testament to our commitment to providing a restful experience with our HOTELYS firm and comfortable mattresses.We are also pleased that you appreciated our ideal location, which certainly makes exploring the city's historic sites easy.Regarding your comment on service, we constantly strive for excellence and will take your feedback into consideration as we continue to enhance our guest experience.We hope to have the opportunity to welcome you again for an even more enjoyable stay. Warm regards.Laura BAL, Guest Relations Manager

Dear Guest, Thank you for such a positive review.We're thrilled to hear that our prime location contributed positively to your stay, and it's gratifying to know you found our hotel to offer good value.Your compliments on the cleanliness and service quality are greatly appreciated; our staff is dedicated to maintaining high standards for our guests' comfort and satisfaction.We look forward to welcoming you back soon. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, We appreciate that you took the time to share your experience with us.We're delighted to hear that you found our location to be ideal and that the cleanliness and service met your expectations, reflecting our commitment to providing an exceptional stay.Regarding the concerns you've raised about the bathroom and the lift, the comfort and satisfaction of our guests are our top priorities and we appreciate your feedback.We look forward to welcoming you back on a future trip. Best regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for sharing your review.We're thrilled to hear that you found our hotel to be excellent.However, we regret that you experienced slow internet during your stay. We strive to offer high-quality amenities, including complimentary Wi-Fi access, and we will certainly look into this matter to ensure our guests have a seamless online experience.We hope to welcome you back again soon. Best wishes for the festive season!Laura BAL, Guest Relations Manager

Dear Michael, Thank you for taking the time to review your stay.We're delighted to hear that you found our hotel excellent in terms of price, location, and amenities. It's wonderful to know that Room 505 met your expectations with its cleanliness.We look forward to seeing you again soon. Best wishes for the holiday season,Laura BAL, Guest Relations Manager

Dear Emma, Thank you for giving us an excellent review.We're thrilled to hear that our staff's friendliness and helpfulness contributed positively to your experience; our team takes great pride in offering warm and personalized hospitality.It's also a pleasure to know that you found your room clean and comfortable, reflecting our dedication to guest comfort and high standards of cleanliness.We appreciate your feedback on the room decor. We are at this time making renovations in our facilities to ensure our decor is fresh and up to date.We look forward to seeing you again on a future occasion. Best regards,

Dear Guest, Thank you for your candid review.We're thrilled that you appreciated the comfort of your room and our prime location close to major offices, tourist attractions, and shopping areas.Please rest assured that we take cleanliness very seriously and have addressed this matter with our housekeeping team. We're also in the process of updating our bathroom fixtures to enhance our guest experience.We look forward to seeing you again on a future occasion. Best wishes,

Dear Guest, Thanks for taking the time to share your experience at our hotel.We are delighted to hear that our central location, close to multiple metro stations, shopping, restaurants, and museums, was convenient for your stay.It's great to know that our front desk staff provided excellent service, making your visit even more enjoyable.However, we are concerned to learn about the cleanliness and bedding issues you encountered. Please rest assured that we take cleanliness very seriously and have addressed this matter with our housekeeping team.As for the bed, we use high-quality mattresses that are replaced frequently to ensure our guests' comfort. We apologize if it did not meet your expectations and will consider your feedback for future improvements.We look forward to welcoming you back in the future. Best regards,

Dear Guest, Thank you for taking the time to give your opinion about your stay.We are delighted to hear that our accommodations suited your needs and that you found our staff to be friendly and attentive. Your kind words about feeling welcomed are greatly appreciated. We are also pleased to know that you enjoyed our prime location, making it easy for you to explore the city.We acknowledge your comment on the room size and understand that it may have been smaller than expected. Our rooms come in various sizes to cater to different preferences and requirements. We would be more than happy to help you choose a more spacious room for your next stay, ensuring an even more comfortable experience.We hope that you will visit us again in the future. Best wishes,

Dear Guest, Thank you for this review.We are glad to hear that you found our hotel clean and appreciated our excellent location. We strive to provide a comfortable and convenient stay for our guests, and your positive feedback is truly appreciated.We understand that you felt the size of your twin room was not up to your expectations in terms of value for money. Please note that we offer a variety of room sizes and types to accommodate different preferences and budgets. We would be more than happy to help you find a room that better suits your needs during your next visit.We very much hope that we may be able to welcome you back in the future. With very best wishes,

Dear Jenny, Thank you for sharing your review.We are delighted to hear that you appreciated our ideal location in the heart of Paris, close to many historical sites and shopping areas, making it an ideal choice for travellers.However, we are sorry to hear that you found the superior room to be smaller than expected. We offer a variety of room sizes and types to cater to different preferences and needs. In the future, please feel free to reach out to our team, who would be more than happy to help you find a room that better suits your requirements.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards,Laura BAL, Guest Relations Manager

Dear Stéphanie. Thank you very much for sharing your positive review.We are thrilled to hear that our staff, made a positive impact on your stay. Our team always strives to provide top-notch service to all our guests.We look forward to welcoming you back on your next visit to Paris. Warm regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you very much for this lovely review of your stay.We are thrilled to hear that you found our location to be very central and that our team was exceptionally friendly and helpful. Our team always strives to provide the best service to our guests, and we are glad that it made a positive impact on your stay.We appreciate your feedback regarding the lighting and decor in your room. We understand that personal preferences will take your suggestions into consideration for future improvements. In the meantime, we would like to inform you that we do have rooms with parquet flooring and are extending it to every room of the establishment.We would love to have you return for another pleasant stay with our new parquet floors.Best regards,

Dear Guest, Thank you for this great feedback on your recent stay.We apologize for any inconvenience caused by the room size and lighting. Our rooms vary in size and layout, and we would be more than happy to help you find a more spacious room for your next stay. As for the toiletries, we provide ample storage space in our bathrooms, and our housekeeping team is always available to assist with any additional needs. We have taken note of your feedback regarding the cleanliness and will address it with our team to ensure a better experience in the future.We hope to have the opportunity to welcome you back for an even better stay in the future. Best regards.

Dear Guest, Thank you for this review of your stay with us.We are delighted to hear that you found our staff very friendly and welcoming. Our team always strives to provide the best service to our guests. We appreciate your kind words about the friendliness of our staff.We are sorry you were not completely satisfied with the room and the bedding quality. Please know that we take your feedback seriously and will use it to improve our services.Regarding the minibar, we do provide a minibar in each room for our guests' convenience. We take good note that the information was not clear during your stay. We also offer complimentary tea and coffee in the lobby all day long, starting from 11 a.m., as well as a bottle of still and sparkling water every day in the room.We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thanks for taking the time to share your opinions on your visit to our hotel.We are thrilled to hear that you found our accommodations clean and cosy, and that our location was convenient for exploring Paris. Our hotel is indeed situated in the heart of the city, making it easy to visit major sites such as the Louvre and the Palais Garnier Opera House. It is also great to know that our reception team provided courteous service and made you feel welcome by remembering your names and room numbers.We appreciate your feedback on our breakfast, and we are glad that you enjoyed it overall. We take pride in offering a wide selection of fresh and high-quality products, including organic and farm items, to cater to various preferences. Your satisfaction is our top priority, and we will continue to strive for excellence in all aspects of our service.We look forward to welcoming you back to our hotel in the future. Warm regards,Laura BAL, Guest Relations Manager

Dear Mike, Thank you for taking the time to share your opinion with us regarding your stay.We are delighted to hear that you enjoyed our prime location and found our beds comfortable. Our team takes pride in providing excellent service, so it's great to know that they were friendly and helpful during your stay.We appreciate your feedback regarding the sink and bathtub design in your room and apologize for any inconvenience this may have caused you. Rest assured, we are constantly working on improving our facilities to ensure a comfortable stay for our guests.We hope to be able to welcome you back in the future. Kindest regards,

Dear Guest, Thank you for this great review.We are thrilled to hear that you appreciated our central location and the twin beds in your room. Our team takes pride in providing a comfortable stay for our guests, and your kind words mean a lot to us.Regarding the cleanliness of the air outlet ducts, we appreciate your suggestion and will take it into consideration for our maintenance plans. We strive to maintain the highest standards of cleanliness and your feedback helps us improve. We apologize for any inconvenience this may have caused during your stay.We look forward to welcoming you again. Best wishes,

Dear Jahangir, Thank you for this positive review.We are glad that your stay with us was a pleasant one and that you enjoyed our location; your kind comments encourage us to continue with our efforts to make every stay here a memorable one for our guests.We look forward to seeing you again in the future. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for your kind review.We are delighted that you enjoyed your stay and found our location ideal for your requirements. We work hard to provide a memorable experience for guests and it is rewarding to know that we lived up to your expectations.It would be a pleasure to welcome you back in the future. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you very much for your review of your recent stay.We are delighted to hear that you enjoyed every minute of your stay and found our location to be very convenient.It's great to know that you appreciated our comfortable beds and friendly staff. We take pride in our delicious breakfast, so we're glad you enjoyed the croissants.We apologize for the inconvenience you experienced with the blanket and the absence of hand soap. We will address these concerns with our housekeeping team to ensure that all our guests have a pleasant stay.We look forward to welcoming you back. Best wishes,

Dear Guest, We would like to thank you for this positive review of your experience in our hotel.We are thrilled to hear that you found our location to be great and that our team, especially Sebastian, made your stay even more enjoyable. Our team is dedicated to providing outstanding service, and it's always rewarding to receive such positive feedback. We're also glad that you appreciated the views and amenities in your room, as we strive to create a comfortable and memorable stay for our guests.We all look forward to seeing you again in the future. Best regards,

Dear Donna, Thank you for taking the time to share this feedback.We are pleased that our team had a positive impact and that you found our location convenient. We strive to provide a pleasant stay for all our guests so it's great to know that you had a comfortable night's sleep and appreciated the high standards we uphold.We appreciate your feedback regarding the breakfast selection and while we have done our best to offer a wide variety of fresh and organic products, we understand that there is always room for improvement. We will take your suggestions into consideration as we continue to enhance our breakfast offerings.We hope to welcome you again. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to review your stay.We are glad to know you had a great stay and our location was just what you were looking for.It is also great to know our location was ideal for your needs and we helped start your day off on the right foot with our tasty breakfast buffet.We look forward to welcoming you back on your next visit. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to write this review.We are pleased that you appreciated the high standards and quality service which we strive to uphold.We are constantly trying to improve the variety and quality of food items that we offer and have taken note of your suggestions.We look forward to welcoming you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for reviewing your stay with us.We appreciate your highlight of our prime location, and that it helped you make the most of your stay.The Standard Room is a room for only single occupancy, that is why the design of the bathroom is with a glass to separate with the bedroom.Thank you for mentioning the great lengths our team went to in order to make your stay as comfortable as possible; your kind words are appreciated.We hope to welcome you back on another occasion. Kindest regards,Laura BAL, Guest Relations Manager

Dear Matthew, Thank you for your feedback.We are happy you found our location convenient and appreciate your kind words about our dedicated team members who go above and beyond to ensure your comfort.We have taken note of your comments regarding our rooms and will be assessing the situation.It would be a pleasure to see you again on a future occasion. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for your kind review.We are pleased you enjoyed staying at our hotel and that our team were attentive to your needs.It would be a pleasure to have you return on your next visit to Paris. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to write this review.We apologize that you felt our high standards were not met on this occasion, and we will address your concerns with our housekeeping team.Moreover, we have rooms situated at the rear of the building, which could offer a quieter environment. Our team is more than happy to assist you in finding one that better suits your requirements during your next visit.During your stay, our team is always available to help address any concerns you may have. We strongly encourage our guests to inform us of any issues they come across, as we are committed to promptly resolving them.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for your review.We are grateful for your kind remarks and for highlighting our location.We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you back on your next visit. Best wishes,Laura BAL, Guest Relations Manager

Dear Gene, Thank you for taking the time to share your review.We’re pleased you had a pleasant stay overall and appreciated our convenient location.We are sorry, however, that your stay didn't quite entirely your expectations; we do have varying sizes of rooms and it would be our pleasure to help you find one more suited to your requirements on your next visit.Nevertheless, we appreciate your kind mention of our team who work hard to uphold our high standards.We hope to welcome you again. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for sharing your experience at our hotel.We are glad to know your experience was enjoyable and appreciate your mention of the lengths our team went to in order to make your stay as comfortable as possible; your kind words will be passed on to them.It is a pleasure to know that our strategic location met your needs and expectations and that your room met your expectations.We hope to welcome you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Zoi, Thank you for taking the time to review your stay.We are grateful for your kind remarks and for highlighting our convenient location.Moreover, we will be sure to let our team members know how much of an impact they made on your experience.It would be a pleasure to welcome you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Emilia, Thank you for taking the time to let us know your opinion of your recent stay.We are delighted you had a pleasant experience and appreciated our prime location. Your kind words about the friendly and professional service you received from our team members are much appreciated.It would be a pleasure to welcome you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Randy, Thank you for your valuable feedback.We are happy that you had an enjoyable stay and found our location to be so suited to your needs.We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.However, we are very sorry to hear that you were disturbed; please do not hesitate to let us know at the time so that we may find a comfortable solution, we do have rooms to the rear of the property that are quieter.We hope to have the opportunity to welcome you back on a future occasion. Kindest regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for this great review.The satisfaction of our guests during their stay among us is very gratifying for our team.We all hope that we'll be able to welcome you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to share your positive review.We are pleased that you enjoyed your stay and found our prime location ideal for your visit.We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.However, we are sorry to hear that you felt your room was a bit dark; please let us know at the time of any concerns we will always do our best to find a convenient solution.We all hope that we have the pleasure of welcoming you back on your next stay. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you very much for your review.We appreciate your kind mention of our team's friendly service.It is great to hear that you enjoyed our convenient location, however, we apologize that our usual standards were not met.This information has been passed on to our housekeeping team. However, please don't hesitate to report any concerns to the reception at the time so that we may take the necessary action.We look forward to seeing you again on a future occasion. Best regards,Laura BAL, Guest Relations Manager

Dear Hugh, Thank you sharing your experience with us.We are glad to know your stay with us was a pleasant experience.Our challenge is to make sure that we suit all our guests' tastes; our beds are of great quality, but it is not always possible to get this completely right for everyone.Your kind mention of our team's professional service is greatly appreciated and inspires us to continue to maintain our performance.We look forward to pleasure of welcoming you back in the future. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for positively reviewing your recent stay.We are glad to know your time with us was a great experience and that you appreciated our location.Such feedback encourages us to continue to uphold our high standards and quality service.We look forward to seeing you again in the future. Best wishes,Laura BAL, Guest Relations Manager

Dear Jen, thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed our boutique feel, location, and friendly staff.We are delighted to hear that you enjoyed our boutique feel and central location in the centre of Paris. We appreciate your kind words about our comfortable beds and large bathrooms. We understand your concern about the closet space and will take it into consideration for future improvements. Regarding the breakfast, we apologize for the inconvenience with the eggs and room temperature. We will address these issues with our team to ensure a better experience for our guests. We are glad to know that you found our staff friendly and helpful during your stay.Once again, thank you for your valuable feedback, and we hope to welcome you back to Hotel Lumen Paris Louvre in the future for an even better experience.Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to review your stay.We regret any inconvenience with the internet signal, wifi routers can be found on each floor to ensure a strong signal and urge our guests to inform us of any concerns during their stay so we can investigate.However, we regret to hear that you found your room smaller than you had expected. We do have varying categories and sizes of rooms and our team members are always ready to help our guests find the one most suited to their requirements.We would love to welcome you back for another pleasant stay. All the best,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to review your visit.We are so glad to hear that you enjoyed your stay with us and appreciated our high standards.We look forward to welcoming you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for your valuable review.We are thrilled to know that everything was to your satisfaction during your stay, especially our location.We appreciate your mention of our team members who work hard to ensure that every guest has the best experience possible.We look forward to seeing you again soon, Kind regards,Laura BAL, Guest Relations Manager